Welcome Letter

To Our Community,

Jeffrey A. Rivest

Jeffrey A. Rivest
President and CEO

The University of Maryland Medical Center (UMMC) plays an active and integral role in the communities we serve at many different levels. The commitment to excellence and compassion of our talented physicians, nurses and staff is what defines the University of Maryland, with each person focused every day on fulfilling our mission: To Heal. To Teach. To Discover. To Care.

And that same deep interest in the people we serve goes beyond the quality and patient-centered care provided within our hospital and clinics. Our community outreach programs help extend our mission into the community— reaching out to help communities and individuals with tangible and meaningful assistance. We call this — Medicine on a Mission.

In FY 2012, we contributed over $196 million to community benefit programs and services, including nearly $70 million in charity care. Our total community benefit contribution represented 15 percent of our Medical Center’s total operating expenses and $30 million more than our fiscal year 2011 contribution.

UMMC provides a wide array of community health programs and services ranging from assisting people in proactively managing their health to providing comprehensive, coordinated care through our new innovative primary care medical homes. Community health educational programs, preventive screening services and extensive informational resources help people more easily access health services and take part in wellness practices to prevent illness and promote health.

We recognize the importance of building effective partnerships beyond our campus and deep into the communities themselves, incorporating the knowledge and expertise of our partners, and maintaining engaged and trusting relationships.

Working in ways both large and small, we have implemented initiatives that continue to enhance the lives of individuals, communities, and the Baltimore Metro region as a whole. In one of those efforts — such as the West Baltimore Health Enterprise Zone — UMMC is collaborating with 15 other health care organizations to provide a comprehensive approach to improve access to primary care services and significantly improve the health status through implementation of evidenced-based community health intervention programs in four targeted West Baltimore neighborhoods. In addition to this partnership, the strong academic partnership between the Medical Center and the University of Maryland and its professional schools of Medicine, Nursing, Pharmacy, Dentistry, Social Work and Law makes this service to our communities possible.

We remain committed to our pursuit of excellence, delivering state-of-the-art care with compassion to patients and their families, and empowering entire communities to good health. This year’s report highlights a few of the extensive services we offer through our commitment to that end. We hope our dedication to making a positive difference in our communities clearly comes through.

Thank you for your support of the University of Maryland Medical Center. We pledge our continued commitment to enhancing the well-being of our communities, both through our health care expertise and a genuine compassion and empathy for our neighbors.

Jeffrey A. Rivest, FACHE
President and CEO

Dana D. Farrakhan, FACHE
Vice President, Planning, System Program Development and Community Outreach

This page was last updated: May 8, 2014

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